Client Support Specialist

Job Title: Client Support Specialist
Reporting: Manager, Client Support
Location Grand Rapids, MI
Department: Client Support
Status: Full time, Employee
Industry: Healthcare

Position Purpose

Perform all responsibilities required within the Client Support department to assure that Alliant “Exceeds the needs of our customers.” Provide day-to-day operational support for all department functions to ensure customer service and sales support operations, including execution of processes and service levels for external and internal stakeholders, are exceeded. Perform other cross-functional company responsibilities as required.

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Pricing & Contracts Specialist

Job Title: Pricing & Contracts Specialist
Reporting: Director of Contracting
Location: Grand Rapids, MI
Department: Contracting
Status: Full time, Employee
Industry: Healthcare / Medical Device

Position Purpose
The Pricing and Contracts Specialist will lead the sustainable and strategic execution and management of Alliant’s current and future government contracts, working closely with OEM’s to ensure accurate pricing analysis, timely government contract submissions, and pricing alignment. This position will work cross-functionally with Alliant’s OEM partners, Federal Agencies, internal stakeholders, and others to ensure the execution of a robust and sustainable contracting strategy. This position will perform all pricing and contracting functions required within the contracting department to assure that Alliant “Exceeds the needs of our customers.” This position will execute day-to-day operations to ensure timely and accurate contracting and sales support operations, including execution and management of government contracts (ECAT, DAPA, FSS, MSPV, etc.), OEM price files, internal / external contract communications, and more.

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