Client Support Specialist

Job Title: Client Support Specialist
Reporting: Manager, Client Support
Location Grand Rapids, MI
Department: Client Support
Status: Full time, Employee
Industry: Healthcare

Position Purpose

Perform all responsibilities required within the Client Support department to assure that Alliant “Exceeds the needs of our customers.” Provide day-to-day operational support for all department functions to ensure customer service and sales support operations, including execution of processes and service levels for external and internal stakeholders, are exceeded. Perform other cross-functional company responsibilities as required.

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Medisurge (division of Alliant Enterprises) and Signal Medical Announce Exclusive Contract Manufacturing Strategic Partnership

GRAND RAPIDS, MI, January 16, 2023Medisurge of Grand Rapids, MI, is pleased to announce its exclusive contract manufacturing partnership with Signal Medical Corporation. Based out of Marysville, MI, Signal Medical has manufactured knee and hip implants and provided instrument systems to orthopedic surgeons since 2007.


This exclusive partnership with Medisurge will provide Signal with the growth expansion needed to establish an even stronger presence in the orthopedic market. “We are delighted to enter this partnership with Medisurge. This alliance will bring state-of-the-art, US-based manufacturing, and distribution expertise to Signal Medical providing us with supply chain stability and expanded opportunities in both the public and private sectors,” says Chris Harber, CEO of Signal Medical.

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Pricing & Contracts Specialist

Job Title: Pricing & Contracts Specialist
Reporting: Director of Contracting
Location: Grand Rapids, MI
Department: Contracting
Status: Full time, Employee
Industry: Healthcare / Medical Device

Position Purpose
The Pricing and Contracts Specialist will lead the sustainable and strategic execution and management of Alliant’s current and future government contracts, working closely with OEM’s to ensure accurate pricing analysis, timely government contract submissions, and pricing alignment. This position will work cross-functionally with Alliant’s OEM partners, Federal Agencies, internal stakeholders, and others to ensure the execution of a robust and sustainable contracting strategy. This position will perform all pricing and contracting functions required within the contracting department to assure that Alliant “Exceeds the needs of our customers.” This position will execute day-to-day operations to ensure timely and accurate contracting and sales support operations, including execution and management of government contracts (ECAT, DAPA, FSS, MSPV, etc.), OEM price files, internal / external contract communications, and more.

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Alliant Enterprises Showcases Advanced Medical Device Facility and Novel Company Culture to Mayor Rosalynn Bliss and City Leaders

Grand Rapids, Michigan, May 6, 2022—Alliant Enterprises hosted Grand Rapids City Mayor, Rosalynn Bliss and Randy Thelen, President, and CEO of The Right Place. Also in attendance were Jeremiah Gracia, Grand Rapids Director of Economic Development, and Eric Icard, Business Development Director of The Right Place.

The aim of the meeting was to create a collaborative environment between Alliant Enterprises, city leaders, venture capital firms, and start-ups to drive a new way of bringing medical device technologies to life in Grand Rapids. The visit included deep discussions around Medisurge’s ability to manufacture medical devices on location and how Alliant Healthcare Products can provide direct-to-government market access. Kelli Jonas, Vice President of Quality and Regulatory for Alliant, shared the company’s nearly 0% customer complaint rate over the last year, which included an incredibly challenging company move to the new facility. ‘Our quality metrics are world-class. I’ve yet to find another mid-west manufacturer that can beat or even match them,’ said Brian Kimble, Vice President of New Business Development for Alliant.

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Veteran-Owned Alliant Healthcare Exceeds $100M of Sales in 2021

Alliant Healthcare Products reached a company milestone in 2021, surpassing $100M in annual Federal Government Sales

Grand Rapids, Michigan – January 25, 2022 – Alliant Enterprises, LLC (DBA Alliant Healthcare Products) eclipsed sales of $100M for fiscal year 2021, a record for the company. Alliant, in business since 2002, achieved this key milestone through its sales to federal government customers, including US Department of Veterans Affairs Hospitals, Department of Defense Hospitals, Indian Health Services, and other federally funded medical facilities.

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Veteran Owned Alliant Healthcare Products Announces Opening of New Facility in Grand Rapids, MI

Alliant Healthcare Products’ new Grand Rapids headquarters and manufacturing facility located at 2140 Oak Industrial Drive is now fully operational.

GRAND RAPIDS, Mich.Jan. 5, 2022 /PRNewswire/ — Alliant Enterprises, LLC (DBA Alliant Healthcare Products) announced the opening of its new world headquarters and manufacturing facility in Grand Rapids, MI. The 63,000 square foot building will allow Alliant to expand its federal government-focused medical device sales, distribution, and manufacturing capabilities.

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Veteran-Owned Healthcare Company Awarded Medical Equipment Government Contract Valued at $450 Million

Alliant Healthcare Products will provide the Department of Defense and other federal agencies with a customer-friendly source for innovative medical products via new PMCE contract

Grand Rapids, Michigan – October 29, 2020 – Alliant Enterprises (dba Alliant Healthcare Products) has been awarded a Patient Monitoring & Capital Equipment (PMCE) contract by the Defense Logistics Agency (DLA) valued at $450 million over 10 years. The contract includes medical products from many of Alliant’s high-profile OEM partners, including Olympus America Inc., Philips Healthcare, Arjo, Skytron, LINET Americas, Belimed Inc., PROCEPT BioRobotics, Veran Medical Technologies, and many others. The PMCE contract is pre-established and pre-vetted by the government as a source for medical equipment and acts as one of the preferred purchasing platforms for the Department of Defense (DoD).

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Veteran-Owned Healthcare Company Awarded $43 Million Contract to Aide Department of Defense (DOD) and Federal Agencies

Michigan-based Alliant Healthcare will provide federal agencies with a digital source for medical laboratory and research products, in partnership with Olympus Life Sciences via new ECAT contract

Grand Rapids, Michigan – March 31, 2020 – Michigan-based Alliant Healthcare Products has been awarded a Laboratory ECAT contract by the Defense Logistics Agency valued at $43,750,000 over 5 years. The ECAT contract is an online source (electronic catalog) for laboratory-specific medical research products, and acts as one of the preferred purchasing sources for the Department of Defense and the Veterans Affairs (VA) healthcare system. Alliant Healthcare will work in conjunction with Olympus Life Sciences to provide ECAT customers with state-of-the-art microscopes and accessories, as well as other laboratory products.

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Alliant Healthcare receives ECAT contract from the Defense Logistics Agency

imgresGrand Rapids, Michigan-based Alliant Healthcare Products recently received an ECAT (electronic catalog) contract from the Defense Logistics Agency valued at $41,250,000 over 5 years.  The contract includes thousands of Olympus Medical products, including but not limited to, GI, Endoscopy, Urology, ENT, and more. 

ECAT is one of the preferred purchasing contracts for the Department of Defense. The ECAT contract was developed to streamline business practices and expand procurement options for the government. It is a Net-centric ordering, distribution, and payment system largely utilized by Department of Defense customers including Army, Navy, Airforce, etc. The program is a complementary acquisition strategy allowing government customers to browse, compare, and order a wide range products.

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Putting Company Culture First Spurs Growth and the Formation of MediSurge Products in Grand Rapids, MI

Grand Rapids, MI based Alliant Enterprises, LLC, announced today the formation of its newest division named MediSurge Products, LLC. “It’s exciting adding our third division,” says Bob Taylor, company CEO and owner. “MediSurge Products’ medical device contract manufacturing business perfectly complements our Surge Cardiovascular™ and Alliant Healthcare Products divisions.” The new division recently opened its 20,000 sqft manufacturing site which is located on the Northwest part of Grand Rapids, MI.   This expansion broadens Alliant’s capacity and capability for new manufacturing opportunities within its new high tech clean room. Read more